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About All Things eBay
March 27, 2007
ValUShops, a Midday Advertiser Group company, was suspended by eBay
Thursday, March 22, 2007 for "infringement of trademark and copyright"
of the Cc brand for fraudulent listings placed under the ValUShops eBay
ID by hackers apparently working from within the eBay auction platform.
An ongoing investigative series centered on this bayhacking began the
following day at the main Midday news site Midday.ws
and also appears for comment at MiddayBLOG.com
and on the affected company's site, ValUShops.com.
The Midday News (Midday.com) has created a new website BayHACK.com
on March 26, 2007 for archiving all investigative coverage and public
response from those auction sellers, buyers, and participants directly
or indirectly bayhacked on eBay North America and on eBay, Inc.
international sites. An additional backup reserve domain, BayHACKED.com
, will re-direct to the new site.
All aspects of eBay performance at all levels will be covered.
M. R. Lawrence, Publisher
Midday
BayHACK@Midday.com
|
__________________________________________________________________
Hackers Auctioning Off eBay Value
Bounced
Legitimate Sellers Income Lost, Frustrated
Buyers With Unfilled Orders Compounds eBay Slide
By
M. R. Lawrence, Editor, Midday
Updated 2020 Hours GMT, 26/03/07
Reprint credit: Midday.com © 2007
(Hartford,
CT - USA) Sunday saw renewed internal hacking when eBay
seller cp254100, a long-time eBay Woodbridge, VA member since October
9, 2001, had their identity snatched when 82 phantom listings were
placed for auction under the cp254100 auction ID. Total auction value
was $4,836.36 when surreptitiously listed at 12:12 pm PDT. The
listings’ sub-titles appeared as ******New
Authentic *Chanel* Purse /Handbag / Bag****** with variations
including the premium brand lines of Gucci, CHLOE, and Louis Vuitton.
The auction grouping with a retail market value of $57,000 to $131,000
was still active as of 11:30 pm EST Sunday evening, minus one sale.
eBay seller racejunkie242004, a previous business identity victim (See
Midday March 25th Investigative Report below), is now ignominiously
listed by eBay as “no longer a registered user.”
PayPal, an eBay company, notified Midday Saturday that the
company’s four other accounts, Fanfairs - the auction arm for
Fanfairs.net, ShopSITES - Midday’s print advertiser internet
extension, and ValueAndMoreForLess - Midday’s free domestic
USA shipping auction portal, were all inaccessible due to
eBay’s unannounced change of passwords (See March 23rd Midday
Revised Report below). Midday marketing plans for the quarantined
accounts had called for a coordinated marketing kickoff effort
beginning in the third quarter of 2007 but will now be delayed while
other venues are evaluated..
A Midday ValUShops eBay buyer who had placed a purchase on one of the
Cc brand pocketbooks, before the hacker listing could be pulled,
offered this comment, “... I'm wondering if this
bag was made of genuine leather, not leather-like, because I had such a
bad experience on eBay a couple of weeks ago ...”
Worse than any negative publicity that arises from eBay’s
heavy-handed treatment of bona-fide and dedicated income-producing
sellers, victimized by eBay’s apparent inability to stop the
identity hacking, will be the word-of-mouth comments of disaffected
eBay buyers making simple decisions to shop and seek services elsewhere.
Countless USA sellers are still chafing at the fee increases eBay
enacted in the first quarter of this year. Previous fee increases in
eBay Australia saw thousands of sellers abandon their eBay stores.
The pressures on profit are slowly showing up in eBay’s
stagnating stock value, now on a gradual decline. The eBay response to
inside hacking merely amounts to an indifferent bid proxy for
auctioning off more of its bottom line.
eBay,
Inc. (EBAY) - $31.83
?
-0.53 (1.64%)
As of 04:00 PM, EDT, March 23, 2007 - NASDAQ
Graphic
- Midday Media Services
Click
on image once to enlarge, twice for original size
EBay
stock value is down from $34.00 one month ago Friday as charted above
for the February 23rd - March 23rd performance period..
In a followup visit done Monday at 2:30 pm EST March 26th, eBay listed
victimized seller cp254100 as, “No longer a registered
user.”
All of the bayhacked seller accounts examined by Midday to date, showed
100% positive feedback score ratings.
*
* *
Counterfeit Auctions Continue At eBay
Replicas
of Pricey Cc Brand Pocketbooks Sold As
“Authentic” Originals - Buyers & Sellers
BayHacked
The
Midday News Investigative Report
Updated 0800 Hours GMT, 25/03/07
Hackers
working from within the eBay system had placed at least 957 new bogus
listings up for auction as discovered by Midday in performing an 8:30
pm EST item search on the eBay website Saturday evening. Total auction
value was over $55,000 USD, a fraction of the estimated actual market
value of $670,000 to over one and a half million dollars normal retail
($1.5 million USD). The Cc brand high-end womens’ accessory
can retail for $700 to $1,600 and is a highly sought after fashion
statement and status symbol.
One victimized eBay seller, racejunkie242004 of Amery, Wisconsin, who
infrequently offers racing knickknacks and souvenirs, had 75 bogus Cc
CHLOE handbag listings up for auction as of 3:00 pm EST Saturday. The
one-day BayHack, unknowingly placed at 8:30 pm PST on Thursday, March
23rd, had a total auction value of $4,424.25 USD. Ebay wiped out all
the remaining racejunkie242004 listings just before 10:00 pm EST
Saturday, about an hour and a half before they were scheduled to
expire. The racejunkie242004 account had 16 Cc CHLOE sales from 3:00 to
9:40 pm. EST
Click on image once to enlarge, twice for original
size
Noticeable
as a possible clue on how the hackers are infiltrating eBay was the use
of a listing design template only available from Auctiva.com, an eBay
partner site, which offers separate, free, standalone websites that
list sellers’ auction items linked back into eBay. Also
curious was that all the Cc listings had a gift icon indicating that
shipping could be made to an address other than the billing address.
Previously suspended eBay Powerseller RoadPal (see March 23rd Midday
Report) was back in operation today with a fully functional store.
Email requests sent to Bill Cobb, President of eBay North America and
Meg Whitman, President of eBay, Inc.asking for comment have gone
unanswered..
*
* *
Identity Theft Rampant On eBay
Sellers
Victimized - Security Overwhelmed, Unresponsive
The
Midday News Revised Report
Updated 1000 Hours GMT, 23/03/07
Early
in the afternoon on Thursday, the owner of auction seller ValUShops, an
eBay Store, discovered the account had been hacked for the second time
in 5 days. ValUShops is the main auction merchandising company for the
Midday Advertiser Group, the marketing arm of The Midday News. At 7:19
am EST Thursday, hackers working within the eBay system placed 87 fixed
price replica listings for the Coco (Cc) handbag line in the ValUShops
account for a total auction value of $5,120.82. Listing fees due eBay
totaled $2,910.15.
The ValUShops 18 digit alpha-numeric password was changed immediately
at about 1:55 pm for the second time this week. The only eBay published
phone number, an eBay Store dedicated line, brought a hapless response
from Stacy, an eBay support specialist, who said only Live Help
Security could resolve the matter.
Live Help Support’s window popped up with a note saying there
was a backup and to wait for a customer service representative. From
3:10 pm until 6:10 pm EST, no eBay Live Help security contact of any
sort occurred. Ebay Live Help Support’s schedule is 6 am to 2
pm PST.
It appeared initially that the one day listings could be left to expire
on their own with about 12 hours left, until orders started coming in
at about 7:10 pm EST. Immediate efforts were started to end each
auction listing manually which was completed at 9:55 pm, but not in
time to prevent 17 buyer auction orders totaling $1,000.62 from coming
into the ValUShops account.
During the day, hackers used eBay’s Ask The Seller internal
mail system to send out 30 emails under the ValUShops name soliciting
other eBay sellers to visit the www.zhmarket666.com website
(zhmarket666@hotmail.com). This was a repeat of what had occurred
previously on Sunday (see below). It is unclear as to what the
hackers’ motives are other then to maliciously disrupt a
major worldwide computer system and to possibly hone hacking skills for
bigger and more secure systems; income from product sales would only go
to the sellers, but - Catch 22 - the sellers
don’t have the actual product.
In doing an eBay search on variations of the keyword-laden title used
in the massive scam, @@New Authentic Cc Purse /Handbag /
Bag@####03#, over a thousand references initially appeared.
One group of 445 Cc listings was placed in the account of RoadPal,
another eBay Store at approximately 4:55 pm, EST, late Thursday, with a
total auction market value of over twenty-six thousand dollars ($26,000
USD). Maximum insertion fees accruing to eBay from RoadPal, a seller of
electronics and accessories, would be slightly over $14,800 USD.
Both ValUShops and RoadPal had 100% positive eBay Feedback, a system of
dependability, trustworthiness, and selling performance measurement
used by eBayers to make buying decisions. ValUShops is a member of
Square Trade. RoadPal, a member of eBay for a relatively short time
since January 8, 2006, has a remarkable record of achieving 100% of
positive feedback on 7,951 auction transactions.
At approximately 10 pm, EST Thursday, eBay suspended ValUShops and
cleared the account of its own legitimate listings for
“infringement of trademark and copyright” of the Cc
brand. All of the RoadPal account listings, legitimate and otherwise,
were purged, but an empty eBay Store remains; RoadPal was an eBay
Powerseller, while ValUShops was not.
Bill Cobb, President of eBay North America, and Meg Whitman, president
of eBay, were not available for comment as we went to press.
*
* *
China Based Hackers Hit eBay
Security
Breached - Passwords Compromised
The
Midday News Original Report
Updated 0001 Hours GMT, 20/03/07
An
internet worm infection continued all day Sunday as sellers’
auction items were fabricated and then duplicated throughout
eBay’s auction platform. Countless users have been affected
with repeat billings for these multiple listings unknowingly placed
from within their accounts.
General eBay Announcements stated undefined “issues with My
eBay and payments” are resolved in two declarations, the last
one issued at 1:13 pm Pacific Standard Time (PST) Sunday, March 18,
2007, however problems persisted late Sunday.
The telltale sign of what appears to be a re-cycling worm attack is
contained within the auction item title listing keyword description, “@@New
Authentic Cc Purse /Handbag / Bag@####0187#@@” and
shorter variations.
Compounding the problem for eBay sellers with hijacked accounts is that
emails are sent under the sellers’ names to other eBay seller
accounts via the eBay Ask A Seller internal email question system.
In the latest 1:13 pm PST declaration, eBay stated without elaboration,
“Earlier today (Sunday), some members may have experienced
slowness or seen errors in My eBay. Some members may also have
experienced difficulties in completing payments on their purchases or
leaving feedback for their trading partners. These issues have now been
resolved. Thank you for your patience.”
One eBay store account holder saw more than 60 variations of the same
item suddenly appear on the holder’s account at approximately
4:30 pm PST while working on the account. Additionally more than 20
emails were sent out under the seller’s name to other eBay
sellers in which the recipients were encouraged to visit an external
website, zhmarket666.com that used an outside email address of
zhmarket666@hotmail.com. These inside email attacks targeted other
seller accounts which were promoting Garmin navigation products in
their item description keyword titles.
There was no way for the store owner to immediately contact customer
service as eBay’s Live Support, Skype Call Me (an Ebay
company), and toll free number are not in use from 6pm Friday to 6am
Monday, PST.
About three quarters of an hour later, the account holder saw the
duplicate items purged from the infected account. Subsequently the
account holder was locked out of the account by eBay’s
automated fraud detection software and had to change the password to
regain access. The eBay system automatically eliminated more than $230
USD of listing fees incurred on the holder’s account due to
the security breach.
It was apparent other infected accounts were still functioning late
evening. eBay personnel were unreachable Sunday night to confirm
whether or not the security breach extended to PayPal, an eBay
financial arm used by millions to purchase seller’s auction
items.
In their General Announcement at 11:47 am PST Sunday, eBay stated,
“We're aware of these issues and are working to fix them as
quickly as possible.”
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Please share your experiences, views, and opinions
with other readers now. Your contribution is important to us. Comments
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BayHACK,
and on MiddayBLOG.com.
NEWS
NOTES:
Massive
spam shot of 'Storm Trojan' reaches record proportions
April 12, 2007 (Computerworld)
-- A massive spam outbreak that tries to trick recipients into opening
a file attachment that can hijack their computers has already broken
records, security companies said today.
According to researchers at Postini Inc., the spam run is the largest
in the last 12 months, and more than three times the volume of the two
biggest in recent memory: a pair of blasts in December and January.
"We're seeing 50 to 60 times the normal volume of spam," said Adam
Swidler, senior manager of solutions marketing at Postini. - STORY
*
* * * * *
eBay Reports Problem 5 Days Late
Received by eBay Affliates on Thursday, April 12, 2007 regarding eBay
tracking issue on the Commission Junction (CJ) affiliate platform:
“The eBay US affiliate program is experiencing a tracking
issue that began on Saturday April 7,
and may partially affect your ACRU and RevShare performance.
We expect to have this issue resolved shortly. We will update you as
soon as we have more information.
Thank you for your continued support of the program.
The eBay.com affiliate team”
|
Bad
eBay Experience
“...
I'm wondering if this
bag was made of genuine leather, not leather-like, because I had such a
bad experience on eBay a couple of weeks ago ...”
eBay
Buyer
Bay
HACK - FYI
|
You
may have bids on your auctions and not know it.
Just wanted to let you know that there is some type of glitch and all
the bids you have may not show up under your MY eBay Selling page.
I just spoke with Live about it. I have two that received bids
yesterday and they do not show up in GREEN. But if I go to the actual
auction page, it shows I do have a bid. Of course, Live says they are
working on it. So if you don't think you have any bids ... check the
actual auction page!
Reported
by rhinestonecowgirl_1 on eBay Soap Box Discussion Board Thursday,
April 12, 2007
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